Refund policy

Return & Refund Policy

Last Updated: June 2026

At Bazaarioo, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Returns

You may request a return within 7 days of receiving your order.

To be eligible for a return, the item must:

Be unused and in its original condition.
Be returned with all original packaging, tags, and accessories.
Be accompanied by proof of purchase or your order number.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or incorrect:

Beauty and personal care products
Undergarments and intimate apparel
Customized or personalized items
Gift cards
Items marked as Final Sale or Non-Returnable

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include your order number and clear photos of the item and packaging so we can resolve the issue as quickly as possible.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved:

Refunds will be issued to your original payment method.
Processing may take 5–10 business days, depending on your payment provider.

Shipping charges are non-refundable, unless the return is due to our error or you received a damaged or incorrect item.

Exchanges

We only replace items that are defective, damaged, or incorrect. If you need an exchange, please contact our customer support team.

Return Shipping

If the return is due to a change of mind, the customer is responsible for return shipping costs.
If the item is damaged, defective, or incorrect, Bazaarioo will cover the return shipping costs where applicable.

Order Cancellation

Orders can be cancelled before they are shipped. Once an order has been dispatched, it can no longer be cancelled and must follow the return process after delivery.